Abdul Ishaq
About Abdul Ishaq
Abdul Ishaq is a paralegal at Liberty Global, where he manages customer claims and communicates with key stakeholders. He holds a BA (Hons) in Business Studies and Law from the University of Bradford and has completed his Solicitor Apprenticeship SQE 1 & 2 at The University of Law.
Work at Liberty Global
Abdul Ishaq has been employed at Liberty Global as a Paralegal since 2019. In this role, he communicates with key stakeholders at Virgin, including business and contractual partners. He is responsible for managing customer claims from the initial complaint to settlement, ensuring satisfactory resolutions are achieved when cases are presented to the Consumer and Industry Services Alternative Dispute Resolution (CISAS) and the Financial Ombudsman Service (FOS). His work involves developing strong analytical, negotiation, and resolution skills through the handling of consumer disputes.
Education and Expertise
Abdul Ishaq holds a BA (Hons) in Business Studies and Law from the University of Bradford, which he completed from 2010 to 2013. He also studied at The University of Law, where he achieved the Solicitor Apprenticeship SQE 1 & 2 from 2021 to 2023. Prior to this, he completed his A-Levels at Titus Salt School, focusing on Psychology, Religious Education, and Media Studies from 2008 to 2010. His educational background provides a strong foundation in both legal and business principles.
Previous Work Experience
Before joining Liberty Global, Abdul Ishaq worked at Yorkshire Building Society as a Mortgage Underwriter from 2014 to 2018. He also served as a Complaints Handler at Capita Remediation Services for one year, from 2018 to 2019. His previous roles have contributed to his expertise in handling customer disputes and claims, enhancing his skills in negotiation and resolution.
Background
Abdul Ishaq's educational journey began at Rhodesway School, where he studied from 2002 to 2008. He then progressed to Titus Salt School for his A-Levels before pursuing higher education at the University of Bradford and The University of Law. His diverse educational background has equipped him with a comprehensive understanding of both business and legal frameworks.