Adrian Petruse
About Adrian Petruse
Adrian Petruse is a Senior Manager of Customer Care at UPC Romania, where he has worked since 2014. He holds an MBA from the Open University Business School, which he completed in 2007, and previously served as a regional customer relations manager at UPC Romania for one year.
Work at Liberty Broadband
Adrian Petruse currently holds the position of Senior Manager Customer Care at UPC Romania. In this role, he oversees customer service operations and ensures effective communication between the company and its clients. His responsibilities include managing the national call center and implementing strategies to enhance customer satisfaction.
Education and Expertise
Adrian Petruse studied for an MBA at the Open University Business School from 2006 to 2007. This educational background provided him with advanced knowledge in business management and customer relations, which he applies in his current role at UPC Romania.
Background
Before his current position, Adrian Petruse worked as a Regional Customer Relations Manager at UPC Romania from 2006 to 2007. This role involved managing customer relations in a specific region, allowing him to develop skills in customer service and team leadership.
Achievements at UPC Romania
Adrian Petruse has been with UPC Romania since 2014, serving as the Manager of the National Technical Call Center for ten years. His long tenure indicates a commitment to improving customer service processes and enhancing the overall customer experience within the organization.