Csilla Simon
About Csilla Simon
Csilla Simon is a Country Service Manager currently employed at Liberty Global and a Senior Manager for Service Quality and Enablers at Infosys. She has a background in problem management and holds a Master of Business Administration from Corvinus University of Budapest.
Current Role at Liberty Global
Csilla Simon serves as the Country Service Manager at Liberty Global, a position she has held since 2019. Based in Amsterdam, Noord-Holland, Netherlands, she oversees service management operations within the country. Her role involves ensuring high service quality and operational efficiency, contributing to the overall success of the organization.
Previous Experience at Liberty Global
Prior to her current role, Csilla Simon worked at Liberty Global as a Problem Manager from 2014 to 2018. During her four years in this position, she was responsible for identifying and resolving service issues, enhancing the customer experience. This experience in Amsterdam, Noord-Holland, Netherlands, provided her with valuable insights into service management within the telecommunications sector.
Current Position at Infosys
Since 2020, Csilla Simon has also held the position of Senior Manager - Service Quality and Enablers at Infosys. In this role, she focuses on improving service quality and implementing enabling processes that support operational excellence. Her work contributes to the strategic goals of Infosys, enhancing service delivery and client satisfaction.
Education and Qualifications
Csilla Simon obtained a Master of Business Administration from Corvinus University of Budapest, where she studied from 2005 to 2011. This six-year program equipped her with essential business and management skills, forming a foundation for her career in service management and operational leadership.