Damjan Cvetko
About Damjan Cvetko
Damjan Cvetko serves as the Teamleader for Business To Business 2nd Level and Enterprise Support at UPC Business Austria, with extensive experience in technical support and management roles across various companies in Austria and Slovenia.
Current Role at Liberty Global
Damjan Cvetko serves as Teamleader for Business To Business 2nd Level and Enterprise Support at UPC Business Austria, a position he has held since 2015. His responsibilities include overseeing support operations and ensuring service quality for business clients. His role is pivotal in managing a team that addresses complex technical issues and provides solutions tailored to enterprise needs.
Previous Experience at T-Mobile Austria
Prior to his current role, Damjan Cvetko worked at T-Mobile Austria as Manager for Business To Business 2nd Level and Enterprise Support. He has been in this position since 2018, where he managed support operations for business clients, focusing on enhancing customer satisfaction and operational efficiency.
Career at Amis D.o.o.
Damjan Cvetko has extensive experience at Amis D.o.o., where he held multiple positions from 2007 to 2015. His roles included Technical Support, Quality Assurance and Trainer for Technical Support, Second Level Support Teamlead, and Head of Field Operations. This experience provided him with a strong foundation in technical support and team management.
Technical Support Background
Damjan Cvetko began his career in technical support in 2007 at Amis D.o.o. He worked as a Technical Assistant, focusing on the building and maintenance of infrastructure. His early experiences in technical roles contributed to his expertise in managing support teams and understanding client needs.
Education and Expertise
While specific educational details are not provided, Damjan Cvetko's career trajectory indicates a strong background in technical support and team leadership. His roles have required a combination of technical knowledge and managerial skills, particularly in the telecommunications sector.