Emma Hill
About Emma Hill
Emma Hill is a Payment Operations Administrator at Liberty Global in Bradford, England, with over 13 years of experience in customer service roles, including a position as a customer service manager at Santander.
Work at Liberty Global
Emma Hill has been employed at Liberty Global as a Payment Operations Administrator since 2021. In this role, she is responsible for managing payment processes and ensuring efficient operations within the finance department. Her work is based in Bradford, England, where she contributes to the overall financial management of the organization.
Previous Experience at HMCTS
Before joining Liberty Global, Emma served as an administrative officer at Her Majesty's Courts and Tribunals Service (HMCTS) for a duration of nine months. In this position, she supported the administrative functions of the organization, contributing to the efficient operation of court services.
Customer Care Experience at Virgin Media Business
Emma worked as a customer care advisor at Virgin Media Business, where she handled calls related to business broadband, phone, and mobile services. This role involved addressing customer inquiries and providing solutions to enhance customer satisfaction.
Career at Santander
Emma spent nearly 13 years at Santander, where she held various roles. Her career culminated as a customer service manager, where she managed branch risks, coached customer service advisors, and supported customers. This extensive experience in the banking sector equipped her with valuable skills in customer service and operational management.
Education at Hemsworth Arts and Community College
Emma studied at Hemsworth Arts and Community College from 1996 to 2003, where she achieved her GCSE qualifications. This educational background provided her with foundational skills that have supported her career in various administrative and customer service roles.