Evangelia Zervou
About Evangelia Zervou
Evangelia Zervou is a Senior Data Capabilities and Business Analyst at Liberty Global, with extensive experience in software engineering and business analysis across various companies in Europe. She has contributed to numerous projects focused on enhancing customer experience and data management since beginning her career in 1988.
Work at Liberty Global
Evangelia Zervou has been employed at Liberty Global as a Senior Data Capabilities and Business Analyst since 2013. In this role, she has contributed to various project roll-outs, including Identity Management, eCRM email marketing, and Number Portability. Her work focuses on enhancing data capabilities and supporting business analysis initiatives within the organization. She has played a significant role in projects such as the Ziggo B2C Migration and MVNO projects, as well as the PE B2B service orchestration project.
Previous Experience in Data Analysis and Software Engineering
Prior to her current position, Evangelia Zervou held several roles in data analysis and software engineering. She worked at WIND Hellas as a Senior Data Warehouse Business Intelligence Specialist from 2001 to 2012. Before that, she was a Senior Software Engineer at Intrasoft International for seven years, from 1991 to 1998. Her earlier experience includes positions at Telesoft Hellas and Unisystems, where she focused on software development and business system analysis.
Education and Expertise
Evangelia Zervou studied Mathematics and Computer Science at London South Bank University. Her educational background has equipped her with the analytical and technical skills necessary for her roles in data capabilities and business analysis. She has expertise in deploying Campaign Management systems and associated DataMarts, supporting Global Data Warehousing and Business Intelligence analytic applications.
Background in Software Development
Evangelia Zervou has a solid foundation in software development, having worked as a Senior Software Programmer at Unisys U.K. and as a Senior Programmer Analyst at Olivetti. Her experience in these roles contributed to her technical proficiency and understanding of software systems. She has been involved in various projects that include Single Sign-On and Pan European DataMarts, showcasing her ability to manage complex software initiatives.
Projects and Contributions
Throughout her career, Evangelia Zervou has been involved in enhancing customer experience through various projects. Notable initiatives include her contributions to the Horizon 4 user experience on EOS and self-optimizing networks. She has also managed projects related to Horizon Go IE, UK BE, Sky Go IE, and PE DW, demonstrating her capability in handling diverse project requirements and delivering results.