Hans Coenen
About Hans Coenen
Hans Coenen is the Director of Technology Governance and Reporting at Liberty Global, a position he has held since 2016. With extensive experience in management roles across various telecommunications companies, he specializes in improving operational efficiency and customer satisfaction.
Current Role at Liberty Global
Hans Coenen serves as the Director of Technology Governance & Reporting at Liberty Global, a position he has held since 2016. Based in Schiphol Rijk, he oversees technology governance and reporting initiatives, ensuring alignment with organizational goals and regulatory requirements. His role involves coordinating high-impact projects that enhance operational efficiency and customer satisfaction.
Previous Experience in Telecommunications
Prior to his current role, Coenen held various positions in the telecommunications sector. He worked at Ziggo as Manager of Architecture & Development Services from 2009 to 2015. He also served as General Manager at KPN for multiple regions, including Rayon Zuid Oost and Rayon Midden, from 2002 to 2008. His experience includes project management roles at KPN and AT&T, where he contributed to the development of nationwide telecommunication services.
Educational Background
Hans Coenen studied at HTS Wegastraat in The Hague and HTS Dordrecht, where he earned a Bachelor's degree in Information Technology and Business Administration from 1974 to 1980. He furthered his education by completing a Leadership course on internet business development at IMD Business School in 2000. His educational background supports his expertise in managing technological and innovative environments.
Expertise in Management and Process Improvement
Coenen specializes in general management within technological environments, focusing on creativity and innovation. He has a proven track record in implementing Lean Six Sigma methodologies to enhance process efficiency. His leadership style emphasizes coaching and educating managers to improve customer satisfaction and operational excellence.
Achievements in Project Management
Throughout his career, Hans Coenen has successfully coordinated and steered high-impact projects, resulting in significant cost reductions and improvements in service delivery. His experience spans various management roles, where he has realized major enhancements in the efficiency and productivity of teams, contributing to the overall success of the organizations he has worked with.