Jo Hetherington
About Jo Hetherington
Jo Hetherington is a Process Manager at Liberty Global in London, where she has worked since 2011. She has a diverse background in customer support and billing analysis, with previous roles at AT&T, Orange, and Magnium.
Work at Liberty Global
Jo Hetherington has been employed at Liberty Global since 2011, serving as a Process Manager. In this role, she is responsible for overseeing and improving operational processes within the company. Her tenure at Liberty Global spans 13 years, and she is based in London, Greater London, United Kingdom.
Previous Employment Experience
Prior to her current role, Jo Hetherington held various positions in the telecommunications sector. She worked as a Billing Analyst at AT&T from 1997 to 1999 in Dallas, Texas, United States. She also served as a Customer Support representative at Orange for one year in Paris, Île-de-France, France, from 1996 to 1997. Additionally, she was a Customer Account Manager at Magnium for 10 months in the Netherlands in 2010 to 2011 and worked as a Consultant at Bellhayes from 2006 to 2009 in Holland, North Brabant, Netherlands.
Education and Expertise
Jo Hetherington studied Clinical Psychology at Aston University, where she earned a Bachelor of Science degree from 1994 to 1998. She also completed her secondary education at Backwell School. Her educational background provides her with a foundation in understanding human behavior, which may contribute to her roles in customer support and process management.