John Farkas
About John Farkas
John Farkas serves as the Technical Manager of Agent Tools and Artificial Intelligence at Liberty Global, where he has played a key role in integrating AI into customer service tools. With a strong background in software development and team management, he has over nine years of experience in his current position and has previously held various leadership roles in the technology sector.
Work at Liberty Global
John Farkas serves as the Technical Manager of Agent Tools and Artificial Intelligence at Liberty Global since 2015. In this role, he has been instrumental in integrating artificial intelligence into agent tools, which has enhanced customer service efficiency. His strong leadership and organizational skills have contributed to exceeding expectations in his position. Farkas also manages geographically dispersed teams, facilitating partnerships with external IT teams to deliver comprehensive IT solutions.
Previous Experience in Software Development
Before joining Liberty Global, John Farkas held several positions in software development and management. He worked at Unum as a Software Development Manager from 2014 to 2015 and previously served as a Systems Analyst and Team Manager from 2008 to 2009. His experience also includes roles at Conversys Inc. as Professional Services Manager from 2009 to 2011, and at Td as IT Manager for Software Development and Support in 2013. These roles have equipped him with a diverse skill set in software development and team management.
Educational Background
John Farkas studied at the Limerick Institute of Technology, where he earned a Bachelor's degree in Software Development from 1999 to 2002. His foundational education provided him with essential knowledge and skills in software development, which he has applied throughout his career. Additionally, he attended Fernie Secondary School in British Columbia from 1984 to 1987.
Leadership and Mentorship
In his current role at Liberty Global, John Farkas actively mentors and inspires team members. He fosters a culture of continuous improvement and innovation, which has been a key factor in his success. His ability to manage geographically dispersed teams and facilitate partnerships with external IT teams reflects his strong leadership capabilities.
Career Progression
John Farkas has a diverse career trajectory that includes various roles in software development and management across different companies. He worked at Jmp Engineering as Manufacturing Software Technical Lead for 7 months in 2007-2008, and at Tc Media in multiple capacities, including Director of Technology and Director of Software Development from 2011 to 2013. His extensive experience in the industry has contributed to his expertise in managing complex projects and leading teams.