Katrina Womack
About Katrina Womack
Katrina Womack is a Senior Manager in Vendor Performance Management at Liberty Global, where she has worked since 2021. With extensive experience in operational and people management across the IT and customer service sectors, she has held various roles at Liberty Global and previously worked at Thomas Cook and Nationwide Building Society.
Current Role at Liberty Global
Katrina Womack serves as Senior Manager Vendor Performance Management at Liberty Global. She has held this position since 2021, working in Amsterdam, North Holland, Netherlands. In this role, she focuses on managing vendor performance to ensure alignment with organizational objectives and customer satisfaction.
Previous Experience in the Customer Service Industry
Katrina Womack has extensive experience in the customer service industry. She worked at Thomas Cook as a Travel Agent from 2005 to 2008 and as a Foreign Cashier Consultant from 2008 to 2010. Additionally, she held roles at Nationwide Building Society as a Customer Sales Consultant and at ACN as a Customer Service Representative.
Career Progression at Liberty Global
Katrina Womack has had a progressive career at Liberty Global, where she has held multiple roles. She worked as a Change Manager from 2014 to 2017, followed by positions as a Problem Manager, Mobile Change Manager, and Demand Manager. She was also the Senior Manager Mobile Lifecycle from 2020 to 2021 before her current role.
Educational Background
Katrina Womack studied at Kettlethorpe High School and later attended Leeds Metropolitan University. Her educational background supports her extensive career in operational management and customer service.
Certifications and Skills
Katrina Womack holds an ITIL certification, indicating her expertise in IT service management. She exhibits strong organizational and interpersonal skills, with a focus on teamwork and adaptability. Her experience in fast-paced corporate environments has equipped her to meet performance targets effectively.