Kiran Diwakar
About Kiran Diwakar
Kiran Diwakar is an Incident Manager with extensive experience in testing and project management across various technology companies. He has worked at Liberty Global, Huawei Technologies, and Virgin Media, and holds a Master of Computer Applications from Visvesvaraya Technological University.
Current Role as Incident Manager
Kiran Diwakar currently serves as an Incident Manager at Liberty Global, a position he has held since 2021. In this role, he is responsible for managing incidents and ensuring that service disruptions are addressed promptly and effectively. His experience in this capacity contributes to maintaining high service quality and operational efficiency within the organization.
Previous Experience at Liberty Global
Prior to his current role, Kiran Diwakar worked at Liberty Global as a Test and Release Manager from 2018 to 2019. During his tenure in the Netherlands, he was involved in overseeing testing and release processes, ensuring that software products met quality standards before deployment.
Professional Background in Testing and Solutions
Kiran has a significant background in testing and solution architecture, having worked at Huawei Technologies India as a Test Manager and Solution Architect from 2011 to 2018. His role involved managing testing processes and collaborating with various stakeholders to deliver solutions in Bengaluru, India. He also held positions at Virgin Media Ireland and Torry Harris Business Solutions, further enhancing his expertise in the field.
Education and Academic Qualifications
Kiran Diwakar earned a Master of Computer Applications (MCA) degree from Visvesvaraya Technological University, where he studied from 2003 to 2006. This academic background provided him with a strong foundation in computer science and software development, which has been instrumental in his professional career.
Experience with Global Service Providers
Throughout his career, Kiran has collaborated with prominent mobile and wireless service providers across various countries. His experience includes working with companies such as Orange (UK), Etisalat (UAE), and Airtel (Uganda), among others. This exposure has equipped him with the skills to manage complex projects and coordinate with multiple vendors and stakeholders effectively.