Maria Kljajic
About Maria Kljajic
Maria Kljajic serves as the UK Business to Business CRM Support and Development Manager at Liberty Global, a position she has held since 2018. She has extensive experience in application support and service design, having worked at Virgin Media for over 12 years in various roles.
Work at Liberty Global
Maria Kljajic has held the position of UK Business to Business CRM Support and Development Manager at Liberty Global since 2018. In this role, she focuses on enhancing customer relationship management systems and supporting business operations. Her responsibilities include overseeing CRM development initiatives and ensuring effective support for business clients. This position builds on her extensive experience in application support and service design.
Current Role at Virgin Media
Maria Kljajic has been working at Virgin Media as an Application Support Analyst since 2012. Over her 12 years in this role, she has contributed to the technical support of applications, ensuring operational efficiency and user satisfaction. Her work involves troubleshooting issues and providing solutions to enhance application performance within the company.
Previous Experience at Virgin Media Business
Prior to her current roles, Maria Kljajic worked at Virgin Media Business as a Service Design Trainer from 1999 to 2012. During her 13 years in this position, she was responsible for training staff on service design principles and practices. This experience provided her with a strong foundation in service delivery and customer engagement strategies.
Professional Background
Maria Kljajic has a substantial professional background in customer relationship management and application support. Her career spans over two decades, with significant roles at Virgin Media and Liberty Global. This extensive experience has equipped her with a deep understanding of CRM systems and service design, contributing to her effectiveness in her current managerial role.