Martina Frahill
About Martina Frahill
Martina Frahill is a Technical Support Team Leader with extensive experience in the telecommunications sector, currently leading teams at Upc Ireland and UPC Broadband. She has also worked as an International Lead Generation Agent at IDG since 2020 and holds a background in Business Administration and Management.
Work at UPC Broadband
Martina Frahill has been serving as the Technical Support Team Leader at UPC Broadband since 2006. In this role, she has been responsible for overseeing the technical support operations, ensuring efficient service delivery to customers. Her tenure at UPC Broadband spans 18 years, during which she has contributed to the company's commitment to providing high-quality broadband services.
Current Role at Virgin Media Ireland
In addition to her position at UPC Broadband, Martina has been working at Virgin Media Ireland for 20 years, starting in 2004. Her experience in technical support has been instrumental in enhancing customer satisfaction and resolving technical issues effectively. Her dual role highlights her extensive experience in the telecommunications sector.
Position at IDG
Since 2020, Martina has also been employed at IDG (International Data Group) as an International Lead Generation Agent. In this capacity, she focuses on generating leads and supporting the sales process on an international scale. This role complements her technical support background and expands her expertise in customer engagement and market outreach.
Education and Expertise
Martina Frahill studied at Presentation Convent Secondary School in Limerick City. She pursued further education in Business Administration and Management, where she achieved a focus on People Management. This educational background has equipped her with the skills necessary for effective team leadership and management in her current roles.