Nicky Pearson
About Nicky Pearson
Nicky Pearson serves as the Director of Legal Operations at Liberty Global, where she emphasizes customer satisfaction and operational improvement. With a background in professional services and extensive experience in project management and legal operations, she has held various leadership roles across multiple organizations.
Current Role at Liberty Global
Nicky Pearson serves as the Director of Legal Operations at Liberty Global, a position held since 2022. In this role, Pearson focuses on enhancing operational performance and ensuring customer satisfaction through a client-driven approach. The responsibilities include translating strategic vision into departmental objectives and implementing business changes effectively.
Previous Experience in Legal Operations
Prior to joining Liberty Global, Nicky Pearson worked at Freshfields Bruckhaus Deringer in various roles from 2017 to 2022. These roles included Global Operations Manager, Senior Manager, and Operations Manager for Document Specialists. Pearson's tenure at Freshfields was marked by a focus on operational efficiency and service delivery within the legal sector.
Background in Project Management
Nicky Pearson has a solid background in project management, having worked at RM Education from 2012 to 2017. During this time, Pearson held multiple positions, including Project Manager, Project Services Manager, and Project Management Team Leader. This experience contributed to the development of strong leadership skills and the ability to manage complex projects effectively.
Educational Qualifications
Nicky Pearson holds two degrees from the University of Leeds. Pearson earned a BSc (Hons) in Ecology and Environmental Biology from 2008 to 2011, followed by an MSc in Sustainability (Environmental Consultancy and Project Management) from 2011 to 2012. This educational background supports Pearson's expertise in sustainability and project management.
Client-Driven Service Delivery
In her professional roles, Nicky Pearson emphasizes a client-driven approach to service delivery. This focus on customer satisfaction and continuous improvement has been a consistent theme throughout her career, particularly in her current position at Liberty Global and previous roles in legal and project management.