Rob Brock
About Rob Brock
Rob Brock is the Manager of IT Digital Workplace Support at Liberty Global, where he focuses on enhancing service delivery through problem resolution and innovative IT solutions. He collaborates with various teams to address technical issues and ensures that IT policies are practical and effective.
Work at Liberty Broadband
Rob Brock currently holds the position of Manager, IT Digital Workplace Support at Liberty Global, a role he has occupied since 2022. In this capacity, he focuses on enhancing service delivery through effective problem resolution and innovative IT service solutions. He collaborates closely with engineering teams, third-party technical support, and global team members to address technical issues. Brock leads the support side of IT operations, managing AV installation projects and implementing policies related to Mobile Device Management (MDM) and Software as a Service (SaaS) platforms.
Education and Expertise
Rob Brock's educational background includes studies in Information Technology at the US Army from 2000 to 2004. He completed his high school education at Springfield High School from 1996 to 2000. His expertise encompasses IT service delivery, technical support coordination, and the management of AV systems and mobile solutions. He maintains current knowledge of end-user equipment, which supports his role in overseeing workstation and mobile device deployments.
Background
Rob Brock has a diverse professional background that includes military service and various roles in the technology sector. He served as a Specialist in the US Army from 2000 to 2004 at Fort Carson, Colorado. Following his military service, he worked at Dish Network in multiple capacities, including as a Customer Service Representative and IT Technician, before transitioning to a Corporate Trainer role. He later joined Liberty Global as a Senior IT Support Technician, where he worked for 11 years before his current managerial position.
Achievements
Throughout his career, Rob Brock has contributed to various IT support initiatives and projects. His role at Liberty Global involves coordinating IT support for conferencing meetings and events, both onsite and offsite. He has also been instrumental in developing effective lifecycle strategies for workstation and mobile device deployments. His collaborative efforts with department leads ensure that technological and support needs are met for team members.