Rob De Mol
About Rob De Mol
Rob De Mol is a Support Manager at UPC Nederland Bv, part of Liberty Global, where he has worked since 2009. He has extensive experience in technical support and operations management, having previously held roles at Frimex, Teletigers, and Liberty Global.
Work at Liberty Global
Rob De Mol has been employed at Liberty Global since 2007. He initially served as a BSS Specialist for one year before transitioning to a Senior Local Operations role in 2008. In this capacity, he has accumulated over 16 years of experience managing a team responsible for the daily maintenance of more than 100 applications. In addition to his operational responsibilities, he currently holds the position of Support Manager at UPC Nederland Bv, where he has worked for 15 years. His role involves overseeing support operations and ensuring efficient service delivery.
Previous Experience in Telecommunications
Before joining Liberty Global, Rob De Mol worked at Frimex as a Technical Support Engineer from 1999 to 2006, accumulating seven years of experience in the Netherlands. Following that, he spent one year at Teletigers as a Medior Telecommunications Specialist from 2006 to 2007. His diverse background in telecommunications has contributed to his expertise in support and operations management within the industry.
Education and Expertise
Rob De Mol studied at De Haagse Hogeschool, also known as The Hague University of Applied Sciences. His educational background has provided him with a solid foundation in telecommunications and support management, which he has applied throughout his career in various roles within the industry.
Project Involvement
Rob De Mol has been involved in significant projects during his tenure at Liberty Global. Notably, he participated in the migration of the Avaya Contact Center to the latest hardware and software releases. This project reflects his technical acumen and ability to manage complex operational changes within the organization.