Steven Fone
About Steven Fone
Steven Fone is a Wi-Fi Delivery Engineer with extensive experience in fault finding on LAN and WAN devices for high-profile customer networks. He holds an ITILv3 certification and has worked in various roles, including senior positions at Liberty Global and Virgin Media since 2018.
Work at Liberty Global
Steven Fone has been employed at Liberty Global since 2018, where he serves as a Senior Wi-Fi Delivery Engineer specializing in Entertainment and In-Home Delivery. His role involves overseeing Wi-Fi delivery operations and ensuring high-quality service for customer networks. He has worked in this capacity for six years, primarily based in Winnersh. In addition to his engineering responsibilities, he acts as an escalation point for the shift team, providing support to 2nd and 3rd level engineers as needed.
Experience at Virgin Media
In conjunction with his role at Liberty Global, Steven Fone has also been working at Virgin Media since 2018 as a Senior Wi-Fi Delivery Engineer. His responsibilities mirror those at Liberty Global, focusing on the delivery of Wi-Fi services in the entertainment and in-home sectors. This dual role highlights his expertise in managing complex Wi-Fi networks and delivering reliable service to high-profile customers.
Previous Employment at Logicalis
Before his current positions, Steven Fone worked at Logicalis from 2006 to 2012 as a Team Leader and Senior Shift Engineer. During his six years there, he gained valuable experience in managing teams and overseeing technical operations, which contributed to his development in the field of network engineering.
Education and Certification
Steven Fone completed his education at Windsor Boys School, where he studied from 1980 to 1984. He possesses an ITILv3 certification, which demonstrates his knowledge and expertise in IT service management. This certification is recognized in the industry and supports his role in delivering high-quality Wi-Fi services.
Technical Skills and Expertise
Steven Fone has extensive experience with various networking devices and protocols. He is proficient in fault finding on LAN and WAN devices, particularly in high-profile customer networks. His technical skills include working with Cisco Routers and Switches, 3COM Switches, Alcatel Switches, and various wireless access points. He also has a solid understanding of networking protocols such as TCP/IP, ADSL, VPNs, MPLS, and Ethernet.