Trevor Begley
About Trevor Begley
Trevor Begley is a Quality Control Technician at Virgin Media Ireland with over 21 years of experience. He specializes in liaising with third-party contractors and has extensive training in Lean Six Sigma methodologies.
Work at Virgin Media Ireland
Trevor Begley has been employed at Virgin Media Ireland as a Quality Control Technician since 2003. Over the course of 21 years, he has worked in Limerick and Cork, acting as a direct liaison for third-party contractors. His role involves ensuring the smooth and timely completion of all works. He is responsible for deploying practices and procedures for newly deployed technologies within Virgin Media networks. Additionally, he reports and controls stock movement of all Customer Premises Equipment (CPE) and active devices for Field Operations Technicians.
Education and Certifications
Trevor Begley has pursued various educational opportunities to enhance his skills. He studied at GreyCampus, where he completed the Lean Six Sigma Green Belt Course in 2019 and the Lean Six Sigma Black Belt from 2020 to 2021. He also achieved a Diploma in Project Management from ALISON in 2015. His earlier education includes a City & Guilds Certificate in Electronics & Telecommunications from Limerick Institute of Technology, completed between 1991 and 1995, and a Leaving Certificate from Ard Scoil Mhuire, Bruff, Co. Limerick, obtained from 1987 to 1991.
Previous Work Experience
Before joining Virgin Media Ireland, Trevor Begley gained experience in the technology sector. He worked at Dell as a Software & Hardware Test Technician from 1997 to 1999. He also served as a Quality Control Representative at SCI from 2000 to 2002. These roles contributed to his expertise in quality control and technical support, which he applies in his current position.
Technical Responsibilities
In his capacity as a Quality Control Technician, Trevor Begley provides first-level IT support for mobile phone units used by Field Operatives. He is responsible for controlling the movement and compliance of 100% of CPE returns from maintenance and service technicians. His role involves ensuring that stock movement of all CPE and active devices is accurately reported and managed for Field Operations Technicians.