Kayla Hummel
About Kayla Hummel
Kayla Hummel is the YouVersion User Support Coordinator at Life.church, where she has worked since 2015. She holds a Bachelor's degree in Health Promotion and Education from the University of North Texas and has experience in client services and event management.
Work at Life.Church
Kayla Hummel has served as the YouVersion User Support Coordinator at Life.Church since 2015. In this role, she coordinates user support for the YouVersion app, which is a widely-used Bible application with millions of downloads. Her responsibilities include enhancing user experience through effective support strategies and ensuring that users receive timely assistance.
Education and Expertise
Kayla Hummel studied Health Promotion and Education at the University of North Texas, where she earned her Bachelor's degree from 2008 to 2010. She also attended Brookhaven Community College and completed her secondary education at R. L. Turner High School and Plano East Senior High School. Her educational background provides a foundation for her role in user support.
Previous Work Experience
Before her current position at Life.Church, Kayla Hummel worked at Onsite Health Diagnostics as a Client Services Manager and Call Center Manager from 2013 to 2014. She also held the position of Event Specialist at Viverae from 2010 to 2013. These roles contributed to her skills in client management and support.
Contributions to User Support
Kayla Hummel has been instrumental in enhancing the user experience for the YouVersion app. She has contributed to the development of user support protocols that have been adopted across multiple platforms at LifeChurch.TV, demonstrating her commitment to improving user engagement and satisfaction.