Rabindra Shrestha
About Rabindra Shrestha
Rabindra Shrestha is a System Administrator and NOC Manager with extensive experience in IT support and network services. He has worked at various institutions, including Touro College and IIMAK, and currently serves at Life Storage in Williamsville, New York.
Current Role at Life Storage
Rabindra Shrestha serves as a System Administrator and NOC Manager at Life Storage, a position he has held since 2020. In this role, he is responsible for overseeing network operations and ensuring system stability. His expertise in system administration contributes to the effective management of IT infrastructure within the organization, supporting the operational needs of Life Storage.
Previous Experience at Touro College
Rabindra Shrestha worked at Touro College in various roles from 2012 to 2017. He began as a Computer Support Technician for 10 months, where he provided technical assistance and support. He then advanced to the position of Information Technology Support Specialist, serving for four years. His responsibilities included managing IT support tasks and ensuring the smooth operation of technology services at the Long Island City campus.
Experience at IIMAK
From 2017 to 2020, Rabindra Shrestha was employed as a Lead Support Analyst at IIMAK in Amherst, New York. In this role, he was responsible for providing technical support and leading initiatives to improve IT service delivery. His experience at IIMAK further developed his skills in troubleshooting and system management.
Education and Expertise
Rabindra Shrestha earned a Bachelor of Computer Science with a focus on Network and System Administration from Touro College, completing his studies from 2011 to 2013. His educational background has equipped him with the foundational knowledge necessary for his roles in system administration and IT support. He possesses strong skills in security management, configuration management, and troubleshooting across various network services.
Technical Skills and Proficiencies
Rabindra Shrestha is proficient in managing virtualized environments using VMware and has experience with office productivity software such as Microsoft Office and O365. His technical skill set includes configuring and troubleshooting network services like DNS, DHCP, and NFS. Additionally, he has experience performing 24x7 on-call rotations to address system emergencies and alerts, demonstrating his commitment to maintaining operational continuity.