Samuel Mattheus
About Samuel Mattheus
Samuel Mattheus is an Information Technology Help Desk professional with a background in Computer Science. He holds a Bachelor's degree from the University at Buffalo and has experience in various roles, including tech support and sales, primarily in the Buffalo/Niagara area.
Work at Life Storage
Samuel Mattheus has been employed at Life Storage as an Information Technology Help Desk professional since 2019. In this role, he provides technical support and assistance to ensure the smooth operation of IT services within the organization. His responsibilities include troubleshooting hardware and software issues, assisting users with technical inquiries, and maintaining IT systems. His tenure at Life Storage has contributed to his expertise in IT support and customer service.
Education and Expertise
Samuel Mattheus holds a Bachelor's degree in Computer Science from the University at Buffalo, where he studied from 2017 to 2019. He also earned an Associate's degree in Computer Science from Niagara County Community College, completing his studies from 2014 to 2017. Additionally, he pursued further education in web development at Zero To Mastery Academy in 2020, where he completed an 11-month program. This educational background has equipped him with a solid foundation in IT and web development.
Background in Technical Roles
Before joining Life Storage, Samuel Mattheus gained experience in various technical and customer service roles. He worked as a Tech Apprentice at Aqua Systems of Western NY for three months in 2018, where he developed practical skills in technology support. His earlier experience includes positions as a Meat Associate at Walmart and a Salesman at Coach, which provided him with a diverse background in customer interaction and service.
Previous Employment Experience
Samuel Mattheus has held multiple positions prior to his current role at Life Storage. He served as a Shift Manager at Save-A-Lot from 2014 to 2017, overseeing daily operations and staff management. His work history also includes a year at Walmart as a Meat Associate and seven months at Coach as a Salesman. These roles have contributed to his understanding of retail operations and customer service.