Jeff Beard
About Jeff Beard
Jeff Beard is a Principal Technical Writer at LifeOmic, with a strong background in technical communication and documentation management, having previously worked at Genesys and Cisco Systems. He holds a Master's degree in Literary Nonfiction from The Johns Hopkins University and has a commitment to continuous learning in technology and documentation practices.
Current Role at LifeOmic
Jeff Beard serves as the Principal Technical Writer at LifeOmic, a position he has held since 2020. He is based in the Raleigh-Durham-Chapel Hill Area. In this role, he is responsible for producing high-quality technical documentation that supports the company's products and services. His expertise in building documentation sites is a significant asset to his current position.
Previous Experience at Genesys
Prior to his current role, Jeff Beard worked at Genesys for a total of six years, holding various positions including Documentation Manager and Senior Technical Communicator. His tenure at Genesys spanned from 2014 to 2020, during which he contributed to the development of technical documentation and led documentation teams. His roles included managing API documentation and overseeing documentation strategies.
Educational Background
Jeff Beard studied at Spring Hill College, where he earned a degree in English Literature from 1988 to 1993. He furthered his education at The Johns Hopkins University, obtaining a Master of Arts in Writing with a focus on Literary Nonfiction from 1995 to 1998. His educational background provides a strong foundation for his career in technical writing.
Career History at Cisco Systems and SAP
Before joining Genesys, Jeff Beard worked at Cisco Systems as a Senior Technical Writer from 1999 to 2013, where he gained extensive experience in technical documentation. He also spent a brief period at SAP in 2013 as a Technical Writer. These roles contributed to his comprehensive understanding of technical communication and documentation practices.
Professional Development and Skills
Jeff Beard has a demonstrated history of producing excellent documentation and shows a commitment to continuous professional development. He enjoys learning new technologies and tools, which enhances his ability to create effective documentation. His skills in building documentation sites are particularly relevant in the evolving landscape of technical writing.