Balazs Letai
About Balazs Letai
Balazs Letai is a Customer Support Engineer at Liferay in Budapest, Hungary, where he resolves product issues for customers in various sectors across the EMEA region. He collaborates with multiple teams to ensure customer satisfaction and actively pursues self-development opportunities.
Work at Liferay
Balazs Letai has been employed at Liferay since 2021, serving as a Customer Support Engineer. In this role, he addresses product issues for customers in various sectors such as entertainment, finance, and government across the EMEA region. He collaborates closely with Technical Support Engineers, the Product Team, and the Customer Success Team to enhance customer satisfaction. His position involves working within a multicultural and international team based in Budapest, Hungary.
Education and Expertise
Balazs Letai earned a Bachelor's degree in Computer Engineering from Óbuda University, where he studied from 2006 to 2010. This educational background provides him with a solid foundation in technical principles and practices relevant to his current role in customer support.
Background
Balazs Letai has developed a career focused on customer support within the technology sector. His experience includes resolving product issues for a diverse clientele, which has equipped him with the skills necessary to navigate complex technical challenges. He is committed to continuous self-development, seeking opportunities for growth both in his personal time and within his professional environment.
Documentation and Communication
In his role at Liferay, Balazs Letai is involved in creating and maintaining both internal and public-facing documentation. This responsibility ensures that both customers and team members have access to accurate and helpful information, facilitating better understanding and usage of the products.