Jacob Kim
About Jacob Kim
Jacob Kim serves as the Account Executive and Canada Lead at Liferay, where he has worked since 2019. He specializes in enhancing website traffic and engagement through strategic initiatives and has a background in business development and account management.
Work at Liferay
Jacob Kim has been serving as the Account Executive and Canada Lead at Liferay since 2019. Based in Toronto, Ontario, he focuses on increasing traffic and engagement on company websites through various strategic initiatives. His role involves working closely with clients to understand their needs and implement solutions that enhance their online presence.
Previous Experience
Before joining Liferay, Jacob worked at TemboSocial as a Business Development Representative from 2018 to 2019. He also held the position of Leasing Coordinator at American Campus Communities for eight months in 2015 to 2016. Additionally, he worked as an Account Manager at PCM Canada for five months in 2017. This diverse experience has contributed to his skills in client relations and business development.
Education and Expertise
Jacob Kim studied at the University of Waterloo, where he earned a Bachelor of Arts in Economics and a Minor in Management Studies from 2013 to 2018. His academic background provides a strong foundation for his work in business development and account management. He specializes in automating manual processes related to employee tasks and creating self-service portals to reduce support ticket needs.
Technical Skills and Focus Areas
Jacob focuses on integrating legacy software systems to unify processes and data for organizations. He emphasizes the integration of CRM and marketing systems with extranets or portals to enhance customer experience continuity. His technical skills are geared towards improving operational efficiency and streamlining client interactions.