Mary Ann Givens Shapiro, MBA
About Mary Ann Givens Shapiro, MBA
Mary Ann Givens Shapiro is an Engagement Manager at Liferay, Inc, where she focuses on improving internal processes for clients and employees. She has a diverse background in engineering and management, with previous roles at companies such as Kibo Commerce, Hughes Aircraft, and Pitney Bowes.
Work at Liferay
Mary Ann Givens Shapiro has served as an Engagement Manager at Liferay, Inc since 2018. In this role, she focuses on improving internal processes that benefit both clients and employees, demonstrating a commitment to organizational efficiency. She utilizes agile methodologies to manage project delivery, ensuring alignment with client requirements. Her responsibilities include proactively communicating project success criteria to team members and collaborating with client leadership to achieve these goals. Additionally, she handles escalations by working with the team to find mutually agreeable solutions, which enhances client satisfaction.
Previous Experience
Prior to her current position at Liferay, Mary Ann Givens Shapiro held several roles in various organizations. She worked as a Consulting Manager at Kibo Commerce from 2016 to 2018 in the San Luis Obispo, California Area. Before that, she was a Technical Manager at Broadvision from 1998 to 2002. Her tenure at Pitney Bowes lasted from 2003 to 2013, where she served as Director of Enterprise Web Development & Operations. Earlier in her career, she worked as an Engineer at Hughes Aircraft from 1993 to 1998.
Education and Expertise
Mary Ann Givens Shapiro holds an MBA from the University of Connecticut School of Business, where she studied Finance and Marketing from 2006 to 2010. She also earned a Bachelor of Science in Computer Engineering from Boston University, studying there from 1988 to 1992. Her educational background provides her with a strong foundation in both business and technical issues, enabling her to effectively transition between these areas in project management.
Skills and Methodologies
Mary Ann Givens Shapiro employs agile methodologies in her project management approach. This includes managing project delivery and obtaining feedback to ensure alignment with client requirements. Her strong communication skills allow her to proactively convey project success criteria to team members. She collaborates closely with client leadership to achieve project goals and handles escalations by working with her team to find mutually agreeable solutions, which contributes to enhanced client satisfaction.