Monica Li
About Monica Li
Monica Li is a Customer Advocacy Specialist at Liferay, Inc., where she has worked since 2012. She previously served as a Sales Intern at the same company and holds a Bachelor of Arts in English Language and Literature from Dalian Ocean University.
Work at Liferay
Monica Li has been a Customer Advocacy Specialist at Liferay, Inc. since 2012. In this role, she focuses on enhancing customer relationships and ensuring customer satisfaction. Her tenure at Liferay spans over 12 years, during which she has contributed to various initiatives aimed at improving customer engagement and support. Prior to her current position, she worked as a Sales Intern at Liferay from 2011 to 2012, gaining valuable experience in sales processes and customer interactions.
Education and Expertise
Monica Li earned a Bachelor of Arts (B.A.) in English Language and Literature from Dalian Ocean University. She attended the university from 2008 to 2012, completing her studies in four years. Her educational background provides her with strong communication skills, which are essential in her role as a Customer Advocacy Specialist.
Background
Monica Li began her professional career at Liferay, Inc. as a Sales Intern, where she worked for seven months before transitioning to her current role. Her experience in sales has informed her approach to customer advocacy, allowing her to understand customer needs and expectations effectively.