Rita Schaff
About Rita Schaff
Rita Schaff is a Customer Support Engineer at Liferay, where she has worked since 2020. She has a background in IT and English Linguistics, with previous roles at Computacenter and GuideVision.
Current Role at Liferay
Rita Schaff has been employed at Liferay as a Customer Support Engineer since 2020. In this role, she provides technical assistance and support to customers, ensuring that their issues are resolved efficiently. Her work contributes to maintaining high levels of customer satisfaction and operational effectiveness within the company.
Previous Experience at Computacenter
Before joining Liferay, Rita worked at Computacenter as a First Line Analyst 2 from 2016 to 2018. During her two years in this position, she was responsible for addressing customer inquiries and technical issues, helping to streamline support processes in Budapest, Hungary.
Experience at GuideVision
Rita Schaff served as a ServiceNow Support Engineer at GuideVision from 2018 to 2019. In this role, she focused on providing support for ServiceNow solutions, contributing to the company's reputation as a ServiceNow Gold Services Partner. Her experience in this position enhanced her technical skills and customer service capabilities.
Educational Background
Rita studied at Debreceni Egyetem, where she earned a Bachelor's degree in English Linguistics from 2011 to 2016. Additionally, she pursued IT specialization at the University of Debrecen from 2012 to 2014, and furthered her studies in IT Services at Debreceni Egyetem from 2012 to 2015. This educational background provided her with a strong foundation in both language and technology.