Tomi Kukta
About Tomi Kukta
Tomi Kukta is a Customer Success Manager at Liferay, with extensive experience in customer relationship management and a diverse professional background spanning IT, hospitality, and real estate.
Current Role at Liferay
Tomi Kukta serves as a Customer Success Manager at Liferay, a position he has held since 2022. In this role, he focuses on ensuring client satisfaction and fostering strong relationships with customers. His experience in customer advocacy and success positions him to effectively address client needs and enhance their overall experience with Liferay's products and services.
Previous Experience at Liferay
Before his current role, Tomi Kukta worked at Liferay in various capacities. He was a Customer Advocacy Specialist from 2017 to 2019 in Budapest, Hungary, and later served as a Customer Success Specialist from 2019 to 2021 in Austin, Texas. These roles contributed to his understanding of customer needs and the importance of effective communication in customer success.
Career Background in Hospitality and IT
Tomi Kukta has a diverse career background that includes significant roles in the hospitality and IT sectors. He worked at Starwood Hotels & Resorts Worldwide, Inc. as a Web Self Service Specialist and Database Management Specialist from 2015 to 2017 and 2012 to 2014, respectively. His experience in these roles has provided him with valuable insights into customer service and data management.
Education and Professional Development
Tomi Kukta's educational background includes studying at the Hotel and Catering Business School in Budapest, where he achieved the title of Restaurant Manager from 1982 to 1986. Additionally, he attended Lumbleau Real Estate School, obtaining a Real Estate Sales Agent certification in 2005. This educational foundation supports his expertise in customer relationship management across various industries.
Language Proficiency and Communication Skills
Fluent in three languages, Tomi Kukta enhances communication with a diverse client base. His strong public speaking skills contribute to effective customer relationship management, allowing him to engage with clients and stakeholders effectively. This proficiency is an asset in his roles, particularly in customer success and advocacy.