Trent Jarvis
About Trent Jarvis
Trent Jarvis is a Customer Success Manager at Liferay, where he has worked since 2021. He has a background in account management and customer relations, with previous roles at Blackbaud and Adams Outdoor Advertising.
Current Role at Liferay
Trent Jarvis serves as a Customer Success Manager at Liferay, a position he has held since 2021. In this role, he manages a portfolio of 30 highly strategic accounts, ensuring customer satisfaction and success. He works remotely from Asheville, NC, and is responsible for presenting and demonstrating Liferay's solutions at various events, including customer and industry gatherings. His role involves collaboration with multiple teams within the Liferay ecosystem, such as Support, Sales, Product Management, and Marketing.
Previous Experience at Blackbaud
Before joining Liferay, Trent Jarvis worked at Blackbaud as a Senior National Account Manager from 2008 to 2020. During his 12 years at Blackbaud, he focused on building and maintaining senior-level business relationships, including interactions with C-suite executives. His experience in account management contributed to his skills in customer engagement and relationship management.
Experience at Adams Outdoor Advertising
Trent Jarvis began his career in account management at Adams Outdoor Advertising, where he served as an Account Executive from 2007 to 2008. This role provided him with foundational experience in managing client accounts and developing business relationships in the advertising sector.
Educational Background
Trent Jarvis has a diverse educational background. He studied French Language and Literature at the University of North Carolina at Chapel Hill, earning a Bachelor of Arts (B.A.) from 1987 to 1992. Additionally, he studied Egyptian Antiquities at Université Paul Valéry - Montpellier III for one year in 1990-1991, focusing on the historical and cultural aspects of ancient Egypt.
Skills and Contributions
In his current role, Trent Jarvis develops videos and written use cases based on his experiences during customer engagements. His ability to build successful senior-level business relationships and maintain connections within the Liferay ecosystem enhances his effectiveness as a Customer Success Manager. He actively contributes to customer success initiatives and shares insights at industry events.