Mohamed Rafiq
About Mohamed Rafiq
Mohamed Rafiq is a Customer Success Manager at Lifesight in Bangalore with over a decade of experience in various managerial roles across different industries.
Current Role and Company
Mohamed Rafiq is currently employed at Lifesight as a Customer Success Manager. Based in Bangalore, he is responsible for fostering positive relationships with customers, ensuring they achieve their desired outcomes with Lifesight's solutions.
Previous Role at OYO
Prior to his current position, Mohamed Rafiq worked as an Area Supply Manager at OYO for 10 months from 2019 to 2020. During his tenure in Chennai, Tamil Nadu, he focused on managing supply and ensuring optimal operations in the assigned areas.
Sales and Marketing Experience at Aakash Educational Services
From 2018 to 2019, Mohamed Rafiq served as an Assistant Manager of Sales and Marketing at Aakash Educational Services Limited in Chennai, Tamil Nadu. His responsibilities included driving sales initiatives and executing marketing strategies to boost the company's presence in the educational sector.
Tenure at The Bhargav Group
Mohamed Rafiq held two significant roles at The Bhargav Group: Account Manager from 2015 to 2018 and Business Development Executive from 2013 to 2015. During these periods, he developed strong skills in account management and business development, establishing critical relationships and driving business growth in Chennai.
Early Career in Customer Support at CSS Corp
Mohamed Rafiq began his career in the customer support domain at CSS Corp, where he worked as a Customer Support Executive for one year from 2012 to 2013 in Chennai. This role laid the foundation for his subsequent career in customer-facing and managerial positions.
Educational Background at SRM University
Mohamed Rafiq holds a Bachelor of Technology (BTech) degree in Information Technology from SRM University. He completed his studies from 2005 to 2009, gaining a solid technical foundation that has supported his professional journey.
Extensive Experience in Managerial Roles
With over a decade of experience in various managerial positions, Mohamed Rafiq has navigated roles in customer support, account management, business development, and sales and marketing. His career progression reflects a transition from sales-focused roles to customer success management, primarily based in Chennai before his current tenure in Bangalore.