Katie R.
About Katie R.
Katie R. is a Principal Customer Success Manager at Liftoff Mobile, where she has worked since 2021. She has extensive experience in customer success and performance advertising, having held various roles at Liftoff Mobile, AdColony, FeedMob, and ironSource.
Current Role at Liftoff Mobile
Katie R. serves as the Principal Customer Success Manager at Liftoff Mobile, a position she has held since 2021. In this role, she focuses on ensuring customer satisfaction and success, leveraging her extensive experience in customer management. Her current responsibilities include overseeing customer relationships and implementing strategies to enhance client engagement and retention.
Previous Experience at Liftoff Mobile
Katie R. previously worked at Liftoff Mobile in various capacities. She served as a Senior Customer Success Manager from 2019 to 2021, where she managed key accounts and developed customer success strategies. Prior to that, she was a Customer Success Manager from 2018 to 2019, contributing to customer onboarding and support initiatives.
Experience in Performance Advertising
Before her tenure at Liftoff Mobile, Katie R. worked at AdColony as a Campaign Manager in Performance Advertising for nine months in 2016. In this role, she was responsible for managing advertising campaigns and optimizing performance metrics to achieve client objectives.
Background in Account Management
Katie R. has a solid background in account management, having worked at FeedMob as a Senior Account Manager from 2016 to 2017. She also held positions at ironSource, where she was an Account Manager for three months and an Ad Operations Associate for five months in 2015. Her experience in these roles equipped her with skills in client relations and operational efficiency.
Educational Background
Katie R. earned her Bachelor’s Degree in Sociology from Mills College, where she studied from 2012 to 2015. Her education provided her with a foundational understanding of social dynamics, which she applies in her professional roles, particularly in customer success and account management.