Pilar Reese
About Pilar Reese
Pilar Reese is a Customer Success Manager at Liftoff Mobile, where she has worked since 2023. She holds a Bachelor of Business Administration in Finance and Economics from the University of San Francisco and has a diverse background in customer support and management roles.
Current Role at Liftoff Mobile
Pilar Reese serves as a Customer Success Manager at Liftoff Mobile, a position she has held since 2023. In this role, she is responsible for ensuring customer satisfaction and fostering long-term relationships with clients. Pilar works remotely, contributing to the company's mission of delivering effective mobile marketing solutions. Her experience in customer success enables her to address client needs and enhance their overall experience with Liftoff Mobile.
Previous Experience in Customer Support
Prior to her current role, Pilar held multiple positions at Liftoff Mobile, including Associate Customer Success Manager and Account Coordinator in Customer Success. She worked in these roles from 2022 to 2023, where she developed her skills in client management and support. Before joining Liftoff Mobile, Pilar worked at New York Life Insurance Company as a Senior Customer Support Representative and Community Manager from 2020 to 2022, and as an Administrative Assistant from 2019 to 2020.
Education and Academic Background
Pilar Reese earned her Bachelor of Business Administration (B.B.A.) with a focus on Finance and Economics from the University of San Francisco School of Management. She studied there from 2014 to 2018, completing her degree in four years. This educational background provides her with a strong foundation in business principles, which she applies in her professional roles.
Early Career Experience
Pilar began her professional journey as a Management Trainee Intern at Enterprise Rent-A-Car in 2018, where she worked for five months. She also gained experience in the hospitality industry as a Restaurant Operations Trainer and Bartender at Bubba Gump Shrimp Co. from 2015 to 2019. These early roles contributed to her skill set in customer service and operations management.