Mike Yocum
About Mike Yocum
Mike Yocum is an IT Systems Administrator at Lighthouse Lab Services in Holly Springs, North Carolina, where he has worked since 2022. He has extensive experience in IT roles, including positions at Certara and Etix, and possesses expertise in managing major cloud services.
Work at Lighthouse Labs
Mike Yocum has been serving as an IT Systems Administrator at Lighthouse Lab Services since 2022. In this role, he is responsible for the implementation of services and hardware configuration and deployment. He also acts as the first onboard contact for new users, facilitating their integration into the company's IT systems. His experience in this position builds on his previous role as an Information Technology Specialist at the same company in 2021.
Previous Experience at Certara
Prior to his current role, Mike Yocum worked at Certara for a total of 13 years, from 2007 to 2020. He held the position of IT Specialist for the majority of his tenure and briefly served as a Tier 1 Servicedesk Analyst in 2020. His extensive experience at Certara contributed to his expertise in IT systems administration.
Expertise in Cloud Services
Mike Yocum possesses expertise in administrating and engineering major cloud services. His skill set includes proficiency with Office 365, Adobe products, TeamViewer services, and 8x8 phone systems. This knowledge is crucial for his role in managing IT systems and supporting organizational needs.
Educational Background
Mike Yocum's educational background includes studies at multiple institutions. He attended Wake Technical Community College, where he focused on IT, Networking, and PC Repair from 1994 to 1996. He also studied History and Education at North Carolina State University from 1993 to 1995. Additionally, he spent a year at Louisburg College studying Art History, Criticism, and Conservation from 1992 to 1993.
Career History Prior to IT
Before transitioning into IT, Mike Yocum worked in various roles. He was a Manager at Red Hot & Blue from 1996 to 2005 and held an Operations position at Etix from 2005 to 2007. These experiences provided him with a diverse skill set that complements his technical expertise.