John Gross
About John Gross
John Gross is the Senior Director of Service Delivery at Lightpath, where he has worked since 2024. With over 24 years of experience in the telecommunications industry, he has held various leadership roles, including positions at Lightower Fiber Networks and One Communications.
Current Role at Lightpath
John Gross serves as the Senior Director of Service Delivery at Lightpath. He has held this position since 2024 and is based in Bethpage, New York. In this role, he oversees service delivery operations, ensuring efficiency and effectiveness in meeting customer needs. His extensive experience in the telecommunications sector supports his leadership in this capacity.
Previous Experience at Lightower Fiber Networks
Prior to his current role, John Gross worked at Lightower Fiber Networks in various capacities. He served as Field Manager from 2010 to 2012, Strategic Project Manager from 2012 to 2015, and Sr. Manager of Network & Data Center Project Delivery from 2015 to 2024. His tenure at Lightower Fiber Networks spanned over a decade, during which he contributed to multiple projects and initiatives.
Telecommunications Industry Expertise
John Gross has over 24 years of experience in the telecommunications industry. His expertise includes program management and operational efficiencies. He has demonstrated a strong ability to develop teams and programs from conception to establishment, showcasing his leadership and strategic skills. His background enables him to make informed decisions that drive results.
Educational Background
John Gross studied at the State University of New York at Plattsburgh, where he earned a Bachelor of Science degree in Marketing/Marketing Management from 1992 to 1996. He also attended Northport High School from 1989 to 1991. His educational background has provided a foundation for his career in telecommunications and management.
Leadership and Decision-Making Skills
John Gross is recognized for his ability to make informed, complex decisions that foster collaboration within teams. His leadership style emphasizes strategic thinking and operational efficiency, which has been instrumental in his roles throughout his career. He has excelled in guiding teams and projects to successful outcomes.