Maygan Whitenack
About Maygan Whitenack
Maygan Whitenack is a Client Services Manager at Lightpath, where she has worked since 2021. She has a background in customer success and marketing, with previous roles at Sales & Orders and Altice USA, and holds degrees in Mass Communication and Liberal Arts.
Work at Lightpath
Maygan Whitenack has been serving as Client Services Manager at Lightpath since 2021. In this role, she focuses on enhancing client relationships and ensuring customer satisfaction. Her responsibilities include overseeing client service operations and implementing strategies to improve service delivery. Whitenack's leadership is aimed at fostering an environment where employees can excel, ultimately benefiting the clients.
Previous Experience in Customer Success
Before joining Lightpath, Maygan Whitenack worked at Altice USA as Account Service Manager from 2019 to 2021. In this position, she managed client accounts and worked to strengthen client relationships. Prior to that, she held the role of Director of Customer Success at Sales & Orders from 2017 to 2019, where she developed marketing and customer success solutions that enhanced customer retention and profitability.
Education and Expertise
Maygan Whitenack earned her Bachelor of Arts in Mass Communication/Media Studies from the State University of New York College at Old Westbury, studying from 2012 to 2014. She also holds an Associate of Arts and Sciences from Illinois Central College, where she studied Liberal Arts and Sciences from 2008 to 2012. Her educational background supports her expertise in client services and customer success.
Professional Networking Initiatives
During her tenure at Altice USA, Maygan Whitenack organized various professional meetups aimed at enhancing client engagement and networking opportunities. These initiatives were designed to foster connections among clients and industry professionals, contributing to a collaborative business environment.
Background in Public Relations
Maygan Whitenack began her career as a Public Relations Intern at Prescription PR from 2014 to 2015. This experience provided her with foundational skills in communication and public relations, which she later applied in her customer success roles.