Michael Nicolosi
About Michael Nicolosi
Michael Nicolosi serves as the Vice President of Client Services at Lightpath, where he evaluates business practices to enhance customer interactions. He has extensive experience in client services, having previously held leadership roles at Crown Castle, Lightower Fiber Networks, Time Warner Cable, and EarthLink Internet.
Current Role at Lightpath
Michael Nicolosi serves as the Vice President of Client Services at Lightpath, a position he has held since 2021. In this strategic role, he evaluates business practices, methods, and strategies to enhance customer interactions. Nicolosi has introduced a focus on revenue optimization and preservation through customer-facing client service teams. His responsibilities include maintaining and deepening relationships with key clients while also establishing new connections and raising awareness in various business areas.
Previous Experience at Crown Castle
Before joining Lightpath, Michael Nicolosi worked at Crown Castle as the Head of Client Services from 2018 to 2021. During his three years in this role, he was responsible for overseeing client service operations and ensuring customer satisfaction across the United States. His leadership contributed to the development of effective client service strategies during his tenure.
Experience at Lightower Fiber Networks
Michael Nicolosi served as Vice President of Client Services at Lightower Fiber Networks from 2013 to 2018. In this five-year role, he managed client services and focused on enhancing customer experiences in the Greater New York City Area. His work involved implementing strategies to improve client interactions and service delivery.
Sales Leadership at Time Warner Cable
Prior to his roles in client services, Michael Nicolosi was the Director of Sales for the East Region at Time Warner Cable from 2012 to 2013. His tenure lasted seven months in the Greater New York City Area, where he was responsible for driving sales initiatives and managing regional sales teams.
Educational Background
Michael Nicolosi studied at Michigan State University from 1994 to 1997, where he pursued his undergraduate education. He later attended Butler University from 1997 to 1999, earning a Bachelor of Arts degree. His foundational education at Yorktown High School in New York spanned from 1990 to 1994.