Shane Easterberg
About Shane Easterberg
Shane Easterberg is a Senior Service Activation Technician at Lightpath, with over 20 years of experience in the telecommunications industry. He has held various roles at companies such as Infinera, Kroenke Sports & Entertainment, and Level 3 Communications, demonstrating strong communication skills and a focus on customer relationships.
Work at Lightpath
Shane Easterberg currently serves as a Senior Service Activation Technician at Lightpath, a position he has held since 2023. His role is based in Miami, Florida, and operates remotely. In this capacity, he is responsible for overseeing the activation of services, ensuring that customer requirements are met efficiently and effectively.
Previous Experience in Telecommunications
Shane Easterberg has over 20 years of experience in the telecommunications industry. He worked as a Grooms Engineer at Infinera from 2021 to 2023 in Brooksville, Florida. Prior to that, he held various roles including Security Agent at Kroenke Sports & Entertainment from 2013 to 2021 in Denver, Colorado, and Technician at Level 3 Communications from 2014 to 2020 in Westminster, Colorado. He also served as a Senior Transport Technician at tw telecom from 2007 to 2014 in Greenwood Village, Colorado, and as a Network Technician at ICG Communications from 2001 to 2007 in Centennial, Colorado.
Education and Expertise
Shane Easterberg has a solid educational background in telecommunications technology. He earned an Associate's degree in Telecommunications Technology/Technician from Northwest Kansas Technical College, where he studied from 1998 to 2000. Additionally, he studied Applied Sciences at Colby Community College and completed General Studies at Idaho State University. His education complements his extensive experience in the telecommunications sector.
Communication Skills and Customer Focus
Shane possesses strong written and verbal communication skills, which have been pivotal in his professional success. He is known for his focus on people, which has helped him forge trust with both internal and external customers. His ability to utilize innovations and creativity, along with attention to detail, contributes to his effectiveness in his roles within the telecommunications industry.