Colin Howlett
About Colin Howlett
Colin Howlett is an IT Support Team Leader at Linklaters, where he has worked since 2019. He has extensive experience in IT support and management, having held various roles in notable organizations including Clifford Chance LLP and Cory Environmental Recycling Services.
Current Role at Linklaters
Colin Howlett has served as the IT Support Team Leader at Linklaters since 2019. In this role, he has contributed to enhancing process efficiency and customer service within the organization. His responsibilities include managing IT support teams and ensuring that team members receive timely and accurate guidance and training. His experience in a global law firm environment has allowed him to demonstrate adaptability and flexibility in addressing various IT challenges.
Previous Experience in IT Support Management
Before joining Linklaters, Colin Howlett held several positions in IT support management. He worked as the IT Service Desk Manager at Kingsley Napley for five months in 2018. Prior to that, he was the IT Service Desk Manager at Cory Environmental Recycling Services from 2013 to 2016. He also served as the IT Service Desk Team Lead at Clyde & Co from 2016 to 2018. His diverse experience in these roles has equipped him with strong skills in managing IT support teams.
Background in Technical Support at Clifford Chance LLP
Colin Howlett has an extensive background at Clifford Chance LLP, where he worked for a total of ten years in various technical support roles. His positions included Technical Support Supervisor, 2nd Line Support Team Leader, and Technical Supply Manager. His tenure at Clifford Chance LLP spanned from 1997 to 2012, during which he developed a comprehensive understanding of IT support processes and team management.
Education and Early Career
Colin Howlett studied at Gaynes Secondary School from 1978 to 1984. His early career began at Star Micronics, where he served as the Home User Support Helpdesk Manager from 1995 to 1996. This role marked the beginning of his journey in IT support, leading to various positions in the field over the following decades.
Skills and Competencies
Colin Howlett possesses strong skills in providing timely and accurate advice, guidance, and training to team members. His ability to improve process efficiency and customer service has been a significant aspect of his career. He demonstrates adaptability and flexibility in managing IT support teams, which is essential in the dynamic environment of a global law firm.