Sanjay Patel
About Sanjay Patel
Sanjay Patel is a Cisco Collaboration Engineer currently working at Linklaters in London, where he has been employed since 2017. He has extensive experience in IPT support and engineering, having held various roles at notable companies including 2e2, Telefonica, and HP UK.
Work at Linklaters
Sanjay Patel has been employed at Linklaters as a Cisco Collaboration Engineer since 2017. In this role, he focuses on collaboration technologies and solutions, contributing to the firm's communication infrastructure. His responsibilities include managing and supporting Cisco collaboration tools and ensuring seamless integration within the organization.
Previous Experience in IPT Support
Prior to his current position, Sanjay Patel held various roles in IPT support. He worked at 2e2 as a Senior Onsite IPT Support Engineer at GlaxoSmithKline from 2010 to 2012. He also served as an IPT Deployment and Support Engineer at Telefonica for six months in 2013. His experience includes significant roles at XonComms Ltd, where he was a Senior IPT and Network Support Engineer from 2014 to 2016.
Technical Skills and Certifications
Sanjay Patel is proficient in several technical areas, particularly in VOIP gateway configuration and IPCC UCCX Express support. He holds multiple Cisco Specialist qualifications, including Cisco IP Communications Express Specialist and Cisco IP Telephony Design Specialist. His skill set includes expertise in SIP, H323, MGCP, QSIG, and QoS on switches, as well as familiarity with VMWare on Cisco UCS platforms.
Education and Expertise
Sanjay Patel's educational background includes extensive training in information technology and telecommunications. He has developed expertise in various collaboration tools, including Webex Control Hub and Zoom. His knowledge extends to ITIL procedures, BMC Remedy, and Chameleon change control, which supports his roles in IT service management and support.
Career Timeline
Sanjay Patel's career spans several decades, beginning in the 1990s. He worked at AMEC as a Senior IT Support Engineer from 1990 to 1993 and later as an IT Services Team Leader from 1993 to 1999. His experience includes roles at HP UK and Phoenix, where he served as an IPT Engineer and IPT Support Team Leader, respectively. His diverse background highlights his long-standing commitment to the field of IT and telecommunications.