Syed Alam
About Syed Alam
Syed Alam is an IT Support Engineer currently employed at Linklaters in New York, where he has worked since 2021. He has a diverse background in IT support and engineering, with previous roles at organizations such as the NYC Department of Education and Wilson Elser.
Current Role at Linklaters
Syed Alam has been serving as an IT Support Engineer at Linklaters since 2021. In this role, he contributes to the IT infrastructure by implementing solutions that enhance system efficiency. His responsibilities include troubleshooting technical issues and providing support to ensure smooth operations within the organization.
Previous Experience in IT Support
Prior to his current position, Alam held several roles in IT support. He worked as a Desktop Support Analyst at Wilson Elser from 2019 to 2021, where he provided technical assistance and resolved IT issues. He also served as a User Support Specialist at Stone Search, LLC for four months in 2018, and as an IT Intern at the NYC Department of Education for seven months in 2017 to 2018.
Educational Background in Information Security
Syed Alam studied at CUNY New York City College of Technology, where he earned a Bachelor of Technology (B.Tech.) in Computer and Information Systems Security/Information Assurance. His education spanned from 2014 to 2020, equipping him with foundational knowledge and skills in information security and IT systems.
Internship and Early Career Experience
Alam began his career with various internships and positions that laid the groundwork for his IT expertise. He interned at The Nature Conservancy in 2013 and worked as an IT Engineering Student at Per Scholas in 2017. Additionally, he served as a Computer Lab Assistant at City University of New York in 2016, gaining practical experience in IT support.
Demonstrated Problem-Solving Skills
Throughout his career, Syed Alam has demonstrated strong problem-solving abilities, particularly in resolving complex IT issues under tight deadlines. His adaptability has allowed him to integrate seamlessly into various technological environments, enhancing his effectiveness in support roles.