Andrea H.
About Andrea H.
Andrea H. is a Support Team Lead with a background in history and informatics. She has experience working in various roles, including as an Epic EMR Specialist and a website management intern at the U.S. Department of State.
Work at Linnworks
Andrea H. serves as the Support Team Lead at Linnworks. In this role, she oversees the support team, ensuring efficient service delivery and customer satisfaction. Her responsibilities include managing team performance, providing training, and developing support strategies to enhance user experience.
Education and Expertise
Andrea H. studied at The University of Texas at Austin, where she earned a Bachelor's degree in History from 2013 to 2017. She also pursued studies in Informatics and Web Development at the same institution, enhancing her technical skills. Additionally, she attended the University of Edinburgh School of Philosophy, Psychology and Language Sciences, focusing on History for a short period.
Professional Background
Prior to her current role, Andrea H. worked as an Epic EMR Specialist at Austin Regional Clinic from 2017 to 2019, where she specialized in electronic medical records. She also gained experience as a State.gov Website Management Intern at the U.S. Department of State from 2016 to 2017. Additionally, she worked as a Conversion Support Consultant at Medasource for two months in 2017.
Internship Experience
Andrea H. completed an internship at the U.S. Department of State, where she was involved in website management for State.gov. This role provided her with insights into government operations and web management practices. Her internship lasted for nine months, contributing to her professional development.