Lauri Kannimäe
About Lauri Kannimäe
Lauri Kannimäe is a 2nd Line Technical Support Engineer at Linnworks, where he has worked since 2021. He previously held various technical support roles within the company and holds a Bachelor's degree in Marketing from Tallinn School of Economics.
Work at Linnworks
Lauri Kannimäe has been employed at Linnworks since 2019, initially serving as a Technical Support Engineer for 11 months. After a brief period away from the role, he returned to Linnworks as a 2nd Tier Technical Support Engineer from 2020 to 2021 for 6 months. Currently, he holds the position of 2nd Line Technical Support Engineer, a role he has maintained since 2021. His responsibilities likely include providing advanced technical assistance and resolving complex issues for clients.
Education and Expertise
Lauri Kannimäe earned a Bachelor's degree in Marketing from Tallinna Majanduskool, also known as Tallinn School of Economics. His studies spanned from 2011 to 2015, equipping him with foundational knowledge in marketing principles and practices. This educational background supports his technical roles by enhancing his understanding of customer needs and communication.
Background
Lauri Kannimäe has a background in technical support, primarily within the e-commerce sector. His career at Linnworks has provided him with extensive experience in troubleshooting and customer service. His work history reflects a commitment to supporting clients and resolving technical challenges effectively.
Professional Development
Throughout his tenure at Linnworks, Lauri Kannimäe has progressed through various technical support roles. His journey from Technical Support Engineer to 2nd Line Technical Support Engineer demonstrates his growth in expertise and responsibility within the organization. This progression highlights his ability to adapt and develop skills relevant to the evolving demands of technical support.