Michael Mc Cormick
About Michael Mc Cormick
Mike McCormick is the Chief Claims Officer with a background as a Property Technical Specialist and General Adjuster at The Travelers Insurance Companies, known for his technical expertise and strong customer service skills.
Chief Claims Officer - Mike McCormick
Mike McCormick serves as the Chief Claims Officer. As a leader in the claims department, he oversees the operations and strategies involved in handling claims. His role involves utilizing his extensive experience in technical and customer-interaction skills to ensure that the claims process runs smoothly and efficiently.
Professional Background of Mike McCormick
Before becoming the Chief Claims Officer, Mike McCormick worked as a Property Technical Specialist and General Adjuster for The Travelers Insurance Companies. His career has included extensive hands-on experience, where he has traveled across the country handling complex catastrophe claims. This background has equipped him with the knowledge and expertise required to manage high-stakes situations effectively.
Technical and Soft Skills of Mike McCormick
Mike McCormick brings a combination of technical skills and developed soft skills to his current role. His technical experience is enhanced by his direct work with insureds, helping them through challenging times. This blend of expertise ensures that he can handle both the technical aspects of claims and the emotional needs of customers.
Customer Service Philosophy of Mike McCormick
Mike McCormick believes that exceeding customer expectations during the claims process can serve as a significant competitive differentiator. By prioritizing customer satisfaction and focusing on delivering outstanding service, he aims to set a high standard in the industry. This customer-centric philosophy is a cornerstone of his approach to managing the claims department.