Jagdish Awate
About Jagdish Awate
Jagdish Awate is a Senior OCC Executive at Lion Services Ltd. and an Associate Customer Engagement at Mahindra Integrated Business Solutions Private Limited, specializing in GPS-based reports, data validation, and client relations.
Work at Lion Services Ltd.
Jagdish Awate currently serves as a Senior OCC Executive at Lion Services Ltd. His role involves the generation of GPS-based reports and data validation, demonstrating his proficiency in data analysis and management. He plays a crucial role in representing the organization and coordinating with clients to ensure adherence to service level agreements. His responsibilities include developing operational solutions that cater to client satisfaction by identifying and addressing their needs.
Professional Experience at Mahindra Integrated Business Solutions
Jagdish Awate has held multiple positions at Mahindra Integrated Business Solutions Private Limited. He worked as an Associate Customer Engagement from 2018 until 2022, where he focused on enhancing customer interactions. Prior to this, he served as a Management Information System Executive for a duration of 10 months in 2021, contributing to the organization’s information management processes. His experience in these roles has equipped him with valuable skills in customer engagement and operational efficiency.
Education and Expertise
Jagdish Awate earned a Bachelor of Applied Science (BASc) in Computer and Information Sciences and Support Services from Punyashlok Ahilyadevi Holkar Solapur University, Solapur. His studies spanned from 2013 to 2017, providing him with a solid foundation in computer science and data management. This educational background supports his current expertise in data analysis and operational solutions.
Achievements in Income Growth
Jagdish Awate has successfully contributed to a significant income increase for his organization, achieving more than a 30% growth through effective discussions with clients. This accomplishment highlights his ability to engage with clients and understand their needs, which in turn drives business success.
Operational Solutions Development
In his professional roles, Jagdish Awate has developed operational solutions that are specifically tailored to enhance client satisfaction. He has hands-on experience in designing processes for customer complaint resolutions, ensuring that all necessary checkpoints and approvals are included. His focus on operational efficiency contributes to maintaining high service standards.