Zorawar Singh Bhatt
About Zorawar Singh Bhatt
Zorawar Singh Bhatt is the Head of the Engineering Department at Lion Services Ltd. with extensive experience in service operations, technical support, and customer service across various industries.
Work at Lion Services Ltd.
Zorawar Singh Bhatt serves as the Head of Engineering Department at Lion Services Ltd. since 2020. In this role, he is responsible for overseeing engineering operations, managing service budgets, and conducting audits to ensure efficient service delivery. His leadership contributes to the overall effectiveness of service operations within the company.
Education and Expertise
Zorawar Singh Bhatt studied at Guru Tegh Bahadur Polytechnic Institute in New Delhi, where he earned a Three-Year Diploma in Electronics and Telecommunication in 1970. He also attended the Central Board of Secondary Education in the same year. His educational background supports his extensive expertise in spare part management, service operations, and technical support across various industries.
Background in Technical Support and Customer Service
Zorawar Singh Bhatt has a diverse background in technical support and customer service, having worked at several companies in this capacity. His roles included positions at RB Comtec Pvt. Ltd., Classic Network Computers, Velocis Systems Private Limited, and Sony. His experience spans over a decade, focusing on enhancing customer satisfaction and service efficiency.
Experience with Service Operations and Equipment
Zorawar Singh Bhatt has extensive experience in managing service operations for a variety of products, including video networking, video streaming, and video conferencing equipment. He has also worked with solar products, industrial machines, and complex systems like elevators and escalators, showcasing his versatility in handling different types of equipment.
Professional Roles and Responsibilities
Throughout his career, Zorawar Singh Bhatt has held various professional roles, including Customer Service & Project Manager at Su-Kam Power Systems Limited and Service Operations Manager at Kone Elevator India Pvt. Ltd. His responsibilities have included managing technical support, conducting training, and analyzing product failure ratios to improve service delivery and customer satisfaction.