Andy Althouse
About Andy Althouse
Andy Althouse is a Partner Success Engineer at Liongard, where he has worked since 2021. He has over six years of experience in networking and computer troubleshooting, along with a decade of experience in customer service.
Work at Liongard
Andy Althouse has been employed at Liongard as a Partner Success Engineer since 2021. In this role, he focuses on enhancing partner relationships and ensuring successful implementation of Liongard's solutions. His experience in technical support and customer service contributes to his effectiveness in this position.
Previous Experience in Technology Management
Before joining Liongard, Andy worked at NTM National Technology Management as a Support Engineer from 2020 to 2021. His responsibilities included providing technical support and troubleshooting for clients, which helped him develop skills essential for his current role.
Career in Helpdesk Support
Andy served as a Helpdesk Technician at SolvIT, Inc. from 2015 to 2020. During this five-year tenure, he led a small team of help desk agents, providing remote support to over 1000 clients and managing more than 8000 network devices. This experience solidified his expertise in customer service and technical troubleshooting.
Networking and Troubleshooting Expertise
With over six years of experience in Networking and Computer Troubleshooting, Andy has developed a strong foundation in remote service. His technical skills are complemented by a decade of experience in the customer service industry, making him adept at addressing client needs effectively.