Ben Bunting
About Ben Bunting
Ben Bunting serves as the Sr. Director of Account Management and Channel Partnerships at Liongard, bringing extensive experience in customer success and account management from previous roles at ConnectWise and seoClarity. He has a strong background in developing customer-centric strategies and leading sales initiatives across various regions.
Work at Liongard
Ben Bunting serves as the Sr. Director of Account Management and Channel Partnerships at Liongard since 2022. In this role, he focuses on enhancing account management strategies and building partnerships within the channel. His responsibilities include overseeing the development of customer relationships and ensuring alignment between sales and service teams to drive business growth.
Previous Experience at ConnectWise
Ben Bunting has held multiple roles at ConnectWise from 2011 to 2019. He started as a Retention Manager, where he worked for two years. He then progressed to Manager of Customer Service and later became the Director of Customer Care, serving for three years in each position. During his tenure, he spearheaded a strategic transition to a customer-centric approach in the Account Management team, which improved renewal rates and expansion opportunities.
Experience at seoClarity
From 2019 to 2022, Ben Bunting worked at seoClarity as the Director of Renewals and Expansion in the Customer Success department. His role involved managing customer relationships and focusing on retention strategies to foster growth within the Greater Chicago Area and Jacksonville, FL.
Education and Expertise
Ben Bunting studied at Kennesaw State University, where he earned a Bachelor of Science degree in Organizational Communication. His educational background supports his expertise in customer management and communication strategies, which he applies in his professional roles.
Industry Contributions
Ben Bunting is a founding member of Gain Grow Retain, established in 2020. He leads an industry MPS Sales Networking Group, which includes over 20 channel and distribution sales leaders. This group conducts biweekly peer-to-peer sharing calls, fostering collaboration and knowledge exchange among industry professionals.