Fong Chau
About Fong Chau
Fong Chau is a Salesforce Administrator at Liongard, where he has worked since 2021. He has a diverse background in the arts and education, having held various roles in organizations such as Stages Repertory Theatre and Lone Star College.
Work at Liongard
Fong Chau has been employed at Liongard as a Salesforce Administrator since 2021. In this role, Chau is responsible for the full implementation of Salesforce solutions, including Sales Cloud, Experience/Community, Service Cloud, and Salesforce CPQ & Billing. Chau engages in creating custom reports and dashboards tailored to the company's needs. Additionally, Chau actively manages the integration between Hubspot and Salesforce using the external system, Vertify. Responsibilities also include implementing and maintaining best practices for configuring and managing Salesforce users, roles, and profiles, as well as utilizing the Import Data Wizard for efficient data management.
Education and Expertise
Fong Chau studied at West Texas A&M University, where they earned a Bachelor of Music degree from 2004 to 2008. Chau also attended Sam Houston State University, achieving a Bachelor of Fine Arts (BFA) in Musical Theatre from 2009 to 2011. This educational background provides a foundation in both music and performing arts, contributing to Chau's diverse skill set in various professional roles.
Background
Before joining Liongard, Fong Chau held several positions in various organizations. Chau worked at Stages Repertory Theatre as a Sales Associate and Assistant House Manager from 2010 to 2012 in Houston, Texas. Chau also served as the Director of Patron Services at Midtown Arts & Theater Center Houston from 2015 to 2021. Other roles include Division Operations Manager at Lone Star College for 10 months in 2014-2015 and Program Coordinator of Fine Arts at the same institution from 2013 to 2014. Chau's experience also includes working as a Dance Instructor at Fred Astaire Dance Studio from 2011 to 2013 and as a Bank Teller at Wells Fargo in 2009.
Professional Experience
Fong Chau has accumulated extensive professional experience across various sectors. Chau's tenure at Midtown Arts & Theater Center Houston as Director of Patron Services involved overseeing patron engagement and service initiatives. In the educational sector, Chau's roles at Lone Star College included Division Operations Manager and Program Coordinator of Fine Arts, where responsibilities encompassed operational management and program development. Chau's early career included positions in the performing arts and customer service, providing a well-rounded background that supports current responsibilities at Liongard.