Ty Smith
About Ty Smith
Ty Smith is a Technical Content Specialist at Liongard, where he has worked since 2020. He has a diverse background in IT and technical consulting, having held various roles in organizations such as Centre Technologies, Doris, Inc., and the United States Air Force.
Current Role at Liongard
Ty Smith currently serves as a Technical Content Specialist at Liongard, a position he has held since 2020. In this role, he focuses on creating and publishing educational media resources that enhance the understanding of Liongard's product, Roar. He also supports Liongard employees with their internal educational needs, ensuring that the team is well-informed about product features and updates.
Previous Experience at Liongard
Prior to his current role, Ty Smith worked at Liongard as a Partner Success Engineer from 2019 to 2020. During his tenure, he developed a deep understanding of Liongard's product, Roar, and its features. He hosted and collaborated on monthly feature update webinars, contributing to the knowledge-sharing culture within the organization.
Professional Background
Ty Smith has a diverse professional background in technical roles. He worked as a Technical Consultant at Centre Technologies from 2018 to 2019 and as an Independent Consultant/Contractor serving as an IT Resource Manager from 2015 to 2018. His earlier experience includes positions at Doris, Inc. as both an I.T. Administrator and I.T. & I.S. Manager, as well as a Technical Service Analyst II at Aker Kvaerner.
Military Service
Ty Smith served in the United States Air Force as a B-52 Crew Chief from 1991 to 1995. This experience provided him with foundational technical skills and discipline, which he has applied throughout his subsequent career in technology and IT management.
Skills and Contributions
In his current and previous roles, Ty Smith has demonstrated a commitment to improving public-facing documentation by reviewing support tickets to identify trends. His efforts contribute to the overall enhancement of user experience and the effectiveness of educational resources within Liongard.