Anurag Singh
About Anurag Singh
Anurag Singh is a Salesforce Support Representative in Business Operations at Litera, where he has worked since 2023. He holds an Executive MBA from the Indian Institute of Technology, Patna, and has over five years of IT experience, including roles at Dell Technologies and iEnergizer.
Work at Litera
Anurag Singh currently serves as a Salesforce Support Representative in Business Operations at Litera. He has been in this role since 2023, working remotely from Ahmedabad. In this position, he utilizes his expertise in Salesforce Lightning and ServiceNow to enhance customer success and streamline operations. His focus on cloud-based solutions aligns with the company's commitment to providing innovative technology services.
Education and Expertise
Anurag Singh has pursued extensive education in business and technology. He is currently enrolled in an Executive Master of Business Administration program at the Indian Institute of Technology, Patna, which he will complete in 2025. He also holds a Pre Master of Business Administration from the Indian Institute of Management Ahmedabad. Additionally, he earned a Bachelor of Commerce degree from Mangalayatan University, specializing in Banking and Insurance. His professional certifications include a Six Sigma Black Belt and Salesforce Certified Administrator, highlighting his commitment to process improvement and proficiency in Salesforce platforms.
Background
Anurag Singh has over five years of experience in the IT sector. Before joining Litera, he worked at Dell Technologies as a Senior Technical Support Engineer for one year, where he provided technical assistance and support. He also held the position of Technology Consultant at iEnergizer and completed an internship as a Technical Consultant at Ulkaria. His diverse background in technical support and consulting has equipped him with the skills necessary to bridge the gap between technology and customer success.
Achievements
Anurag Singh has demonstrated a commitment to professional development through various certifications and roles. He holds a Six Sigma Black Belt certification, which signifies his expertise in process optimization. Additionally, he is a Salesforce Certified Administrator, showcasing his proficiency in managing Salesforce platforms. His experience across multiple organizations, including Dell Technologies and iEnergizer, reflects his ability to adapt and thrive in different technical environments.